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Payment Policy:

We take extreme measures to get paid as soon as possible so we can get you paid. Our billing department works very hard to ensure our clients are paying us as soon as possible.

Below are the steps of how the payment process works:

1. Talent "successfully" completes a job

2. Talent Faxes and/or mails in all required paperwork within 24 - 48 hours depending on job (Signed Timesheets, Report Forms, Surveys, Telephone Reporting, etc..)

3. Once STEEL Agency receives paperwork, client is invoiced (usually the day after promotion or event ends.

4. Client sends payment to STEEL Agency

5. Talent check is mailed

6. Whole payment process "APPROXIMATELY" takes 30-90 days. However, if client pays sooner, talent check will be mailed sooner. Some clients may take longer to pay, so please remember this. We do our best to stay on top of our clients for payment and to try and get you paid as soon as possible. Please do not contact us about payment unless it is 90 days or more since the date you sent in all of your required paperwork and have not received payment yet. If 90 days have passed and you still have not received payment, please contact our billing department at



Cancellation/NO SHOW Policy:
We require at least 48 hour notice if you are canceling to avoid a penalty
Our penalties are as follows:
- Cancel within 48 hours - You remain in our booking database to be booked for other jobs

- Cancel within 24 hours - You will remain in our booking database, however we mark you down as canceling and not giving us enough notice and if you cancel again within 24 hours or less, you will be removed from our database.

- Cancel the day of job - You will be removed from our database.

- NO SHOW (Not showing up to a job and not informing us) - you will be permanently removed from our database.

(If a Client of STEEL Agency cancels a scheduled event and/or assignment for any reason, STEEL Agency shall not be responsible/liable


Payment of Service Policy:
-Talent must not discuss and/or engage in any interaction with client, other talent working, or other third party about payment, pay rate, schedule of payment and/or any other compensation pertaining to the job.

-Talent waives right to any payment of services rendered in the event that STEEL Agency does not receive ALL REQUIRED paperwork within 48 hours of job completion and subject to approval by STEEL Agency and/or client. Talent waives right to any form of payment for services rendered in the event that STEEL Agency does not receive client payment for any work completed by talent. Talent waives right to any payment of services rendered in the event talent is dismissed for a job due to unacceptable behavior, lateness, inappropriate dress code, as solely decided by STEEL Agency, its employees, client, team leaders, event managers or agency representatives.

- STEEL Agency and/or client reserve the right to discontinue/terminate the use of talent without pay if talent is or has not performed in a professional manner determined by the client and/or STEEL Agency.


Travel/Gas/Mileage Policy:
No compensation is given for Travel, Gas or mileage unless stated in the job description.


Tax Policy:
You are an Independent Contractor so no taxes will be taken out of your check. At the end of a Fiscal year, any talent who has made $600.00 or more with STEEL agency will receive a 1099. Talent isrequired to submit a 1099 by law for tax purposes. You must be sure that STEEL Agency has your social security number for this purpose. If you haven't provided us with your social security number yet, please print and mail us a W9 to avoid payment being held up. Download W9 form by clicking here. If you complete a job and we do not have your social security number on file, your check(s) will be held until social security number is provided


Legal Policy:
In the event that Agency engages the services of an attorney to enforce any provision herein Model/talent shall be liable for Agency's attorney fees.


Check Re-issue Policy:
Model/Talent can choose to pay a $35.00 stop payment fee for a check to be re-issued.
*** NO CHECK WILL BE RE-ISSUED AFTER 90 DAYS IN WHICH THE ORIGINAL CHECK WAS PROCESSED*** It is the responsibility of the talent to provide a correct, current mailing address and to cash checks within 90 days of receipt. Agency is not responsible for checks that are damaged, lost, sent to an old or wrong address or not received at all.


Referral Policy:
STEEL Agency loves referrals. If you have family or friends who may like to work some of our events, tell them to register with us here:

By appying to work a job with STEEL Agency and if booked to work the job, talent agrees to all STEEL Agency policies and agrees to be bound thereby.

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